Shaderlight for SketchUp 3D Rendering Technology

Shaderlight wont render above 640x480 after system upgrade

Dec 18, 2017 05:20am WarrnamboolCC Total Posts: 2	Hi, after we upgraded our mac to High Sierra recently, Shaderlight will only let us render at a maximum resolution of 640 x 480. We have emailed support but havent heard anything back as yet, is there anything that we can do to get shaderlight rendering at full resolution again?

Dec 18, 2017 11:48am kate Total Posts: 117	Hi I’m sorry that you’ve not yet received a reply from support. You will need to reactivate your Shaderlight license after updating your OS. I have reset your license so you can do this. If you still have problems, please email support@artvps.com and they can get back to you as soon as possible. many thanks Kate

Dec 18, 2017 11:28pm WarrnamboolCC Total Posts: 2	Hi Kate Brilliant, thanks for that, its all working properly now Cheers Tim