Shaderlight for SketchUp 3D Rendering Technology

Pro version forgets license

Mar 22, 2019 11:25pm togo Total Posts: 15	it always happens on the weekend close to a deadline, which is extra annoying. There is no change in system or hard disc nor battery etc. Is there a chance to get support before Monday? I wrote an eMail to the support as well. Thanks*togo

Mar 23, 2019 12:15am kfoojones Total Posts: 286	Hello togo, We have re-enabled your activation code so that you can reactivate your computer. Apologies for the inconvenience! Regards, Shaderlight support

Mar 23, 2019 08:47am togo Total Posts: 15	... works again. Thank you very much! togo

Mar 28, 2020 02:21am alexstevens Total Posts: 1	Shaderlight seems to have forgotten license activation. Tried to reactivate by entering all numbers shown in screenshot, but no luck. Thanks, Alex Stevens Image Attachments Click thumbnail to see full-size image

Mar 29, 2020 09:39pm awaddington Total Posts: 394	Alex, I suggest deleting the image with your license codes from your post and emailing Shaderlight support directly ([email protected]) Good luck. Andrew